What should I do if stuck in Dubai?
Immediate steps for people stranded in the city
If you are in the UAE because flights were grounded or cancelled, start by securing shelter and basic needs: a confirmed place to stay, food and a way to charge devices. British and other foreign authorities advised people in parts of the UAE to shelter in place while officials assessed damage and safety risks, so prioritizing a safe shelter is the first practical step.
How to get help and begin the next steps
- Contact your airline: Airlines operating in the region have been offering limited repatriation and emergency flights; customer-service desks at the airport, official airline hotlines and airline apps are the fastest ways to learn about rebookings or repatriation charters.
- Reach your embassy or consulate: Embassies can provide a list of local resources, emergency numbers, and in some cases consular assistance for citizens who are stranded.
- Use official channels: Dubai Airports and carrier websites have posted real-time notices; follow verified government and airport accounts rather than social media rumor.
Practical paperwork and financial steps
- Keep travel documents handy — passport, visas, tickets and booking confirmations.
- Photograph receipts if you incur unexpected costs; some airlines or insurers will consider reimbursements.
- Contact your travel insurer as soon as possible to open a claim and confirm whether your policy covers airspace closures or evacuation.
What to expect next
Authorities began allowing a limited number of flights to resume focusing on repatriation and essential routes. Rebooking capacity will be constrained, so be prepared for delays and for airlines to prioritize vulnerable passengers. If you are with a tour operator or package provider, press them for concrete plans — but be prepared to make contingency arrangements if timelines remain unclear.