What should passengers stranded in the UAE do now?

Immediate steps for people on the ground

When flights are canceled and airports are closed or operating on a limited basis, the priority is safety, confirmed accommodation, and keeping official records. Start by contacting your airline to learn rebooking or refund options; many carriers are operating special repatriation or limited services to move stranded passengers home.

Actions to take right away

• Register with your embassy or consulate so officials know you are in the country and can provide updates.
• Keep originals and photos of all receipts for emergency accommodation, meals, and transport — insurers and airlines often require proof for reimbursement.
• Monitor official airport and airline channels for scheduled repatriation flights or resumed services; some governments and airports are announcing phased returns to service.
• Beware of scams: only buy tickets through airline or government channels and verify offers before paying.

Short‑term options and longer concerns

Many governments are arranging special flights or coordinating with carriers to repatriate citizens; the UAE and neighbouring countries have also scheduled charter and commercial services to help evacuees. If you must extend your stay, ask the airline whether it will cover hotel costs or provide vouchers — policies vary by carrier and the reason for disruption. Finally, keep travel documents accessible, and if you rely on connections, allow extra time or plan alternate routes out of the region if available.

If you have travel insurance, contact your provider as soon as possible to report the disruption and learn what emergency assistance and reimbursements are covered.